Job Description
We are seeking an Operations Associate or Senior Operations Associate to play a key role in supporting the operational aspects of our custodial services, ensuring the safety and integrity of our clients’ digital assets through robust security measures and cutting-edge technology.
Responsibilities
- Ensure daily business-as-usual processes (account opening, settlement, payments, and reconciliation) are executed accurately and timely
- Partnering closely with sales and relationship manager to ensure high levels of client service
- Process inward and outward remittances, liaise with customers and relevant parties on payment instructions
- Maintenance of static data in system
- Participate in system development projects
- Prepare regular statistical and management reports
- Support the review and documentation of operational processes
- Support client onboarding (AML/KYC) and client servicing
- Resolving of outstanding breaks in the daily BAU process, performing root cause analysis and implementing corrective actions to prevent recurrence.
Qualifications & Requirements
- At least 3 years of experience in Exchange, Trading or Brokerage Operations
- Applicants must hold a degree or equivalent
- Good knowledge of operational best practices and regulatory requirements
- Good understanding or experience in securities / derivatives / fixed income / FX instruments and market practices in issuance, trading and custody operations
- Knowledge in KYC/client onboarding process would be a plus point
- Understanding or interest in blockchain technology would be a plus point
- Good understanding and experience in data analytics and visualization tools – e.g., Power BI, Tableau, VBA will be a bonus
- Ability to multi-task and cope in a high-pressure environment with time-critical deliveries whilst maintaining accuracy.
- Proactive and solution-oriented mindset
- Strong interpersonal skills and a good team player
Apply here
To proceed with your application, please follow the appropriate link below based on your location. You will need to upload your CV and complete the required questionnaires. Click on the corresponding link to get started:
- For Singapore-based applicants: https://job.pulsifi.me/companies/hydrax/af8f5fee-f4dd-45e2-aad6-5e63dd2bd76e/operations-associate-senior-associate-singapore
- For Malaysia-based applicants: https://job.pulsifi.me/companies/hydrax/9b938394-95da-422f-a293-6c36fe6401f4/operations-associate-senior-associate-malaysia
Ensure that all submitted information is complete and accurate. We look forward to reviewing your application!
